Frequently Asked Questions

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Below are some of the most common questions that we get here at ezUIF – if you can’t find the info your looking for please let us know in the comments section and we will try and help!

Must I apply for UIF in person?

I missed the signing date because I was sick – what can I do?

It’s been 8 weeks and I haven’t received any payments – what can I do?

Do I need to pay tax on my UIF payments?

I have resigned – can I claim UIF?

When can I claim illness benefits?

What are maternity benefits?

Can I claim UIF if my spouse passed away?

What happens if I get a job?

My application has been unfairly rejected – what can I do?


Must I apply for UIF in person?


Yes, you must apply in person and cannot send someone to the labour department on your behalf. Except for maternity claims, where you may send an authorised person with an official affidavit stating that you have given them permission to apply on your behalf.


I missed the signing date because I was sick – what can I do?


Get a doctor’s certificate and take it to the labour department that is handling your application.


It’s been 8 weeks and I haven’t received any payments – what can I do?


Call the Labour Centre – make sure you have your ID number ready.


Do I need to pay tax on my UIF payments?


No, UIF benefits are tax exempt.


I have resigned – can I claim UIF?


No, you cannot claim if you have resigned. You can only claim if you have been dismissed, retrenched or if the contract has expired.


When can I claim illness benefits?


If the illness perios is longer than 2 weeks.


What are maternity benefits?


Maternity benefits can be claimed if you are pregnant and take maternity leave. See our section on Maternity UIF for more details.


Can I claim UIF if my spouse passed away?


Yes you can, if the deceased was contributing UIF. If you are the minor child, you must be in school or at a tertiary education institue if older than 21. You cannot be working.


What happens if I get a job?


As soon as your new employer fills in a UI-19 form and you are registered on the system you will stop receiving UIF benefits.


My application has been unfairly rejected – what can I do?


You can appeal a decision of the Commissioner or a claims officer by sending the UI-12 form to your nearest department of labour office. The form must be accompanied with any documents/proof that reinforces your reason to appeal.

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3 Comments » for Frequently Asked Questions
  1. Murielle Allingham says:

    Hi there, I left my job about 13 months ago to start my own business. I am currently 38 weeks pregnant and wondering if I can claim UIF ? I won’t be working and have gotten someone else to run the business. I have not drawn a salary from the business.

  2. admin says:

    Hey there, unfortunately you will not be able to claim UIF if you have not been contributing towards the fund.

  3. Baatseba says:

    I would like to resign as things are unbearable for me at work, i’m overworked, underpaid and victimized. Is there any way i can cliam for my uif benefits as icannot stay home without some money coming in.

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